Improving Patient Communication in Geriatric Medicine with Digital Platforms

Sep 5, 2022 | Digital Health-Geriatric, Provider Digital Health

Improving Patient Communication in Geriatric Medicine with Digital Platforms

The Challenge of Effective Communication in Geriatric Care

  • Hearing impairments: Many older adults suffer from hearing loss, making verbal communication difficult.
  • Cognitive decline: Conditions like dementia and Alzheimer’s disease can affect memory and understanding.
  • Multiple comorbidities: Geriatric patients often have several chronic conditions, requiring complex care plans.
  • Technology aversion: Some older adults may be reluctant or unable to use modern technology.

Leveraging Telehealth for Enhanced Interaction

  • Reduce travel burdens: Older adults often face mobility issues. Virtual visits eliminate the need for travel, making it easier for them to access care.
  • Facilitate family involvement: Family members can join virtual visits from different locations, ensuring a support system is always present.
  • Enable visual aids: Screen sharing and video functionalities allow healthcare providers to use visual aids, which can be particularly helpful for patients with cognitive impairments.

Utilizing Patient Portals for Continuous Engagement

  • Secure messaging: Patients can send and receive messages from their healthcare providers, reducing the need for phone calls and in-person visits.
  • Access to medical records: Older adults and their caregivers can easily access medical histories, lab results, and medication lists.
  • Appointment scheduling: Simplified scheduling processes reduce the risk of missed appointments.

Mobile Health Apps: A Pocket-Sized Health Companion

  • Medication reminders: Apps can send alerts to remind patients to take their medications, ensuring adherence to prescribed regimens.
  • Health monitoring: Tools for tracking vital signs, such as blood pressure and glucose levels, help in managing chronic conditions.
  • Educational resources: Apps often include articles, videos, and other resources tailored to the needs of older adults.

Digital Health Platforms: The Future of Geriatric Care

  • Coordinate care: By integrating with electronic health records (EHRs), digital platforms ensure that all members of the care team are on the same page.
  • Offer telehealth services: Built-in telehealth capabilities facilitate virtual consultations and follow-ups.
  • Provide analytics: Data analytics tools can identify trends and predict potential health issues, allowing for proactive interventions.

Overcoming Barriers to Digital Adoption

  • Simplify interfaces: Ensure that digital tools are user-friendly and intuitive.
  • Offer training: Provide tutorials, workshops, or one-on-one training sessions to help older adults become comfortable with technology.
  • Involve caregivers: Caregivers can assist in navigating digital platforms, making the process less daunting for patients.

Real-World Success Stories

Consider the case of Mrs. Johnson, an 82-year-old woman with diabetes and hypertension. With the help of a digital health platform, her healthcare team was able to:

  • Monitor her blood sugar levels remotely: Mrs. Johnson used a mobile app to log her readings, which were automatically shared with her physician.
  • Schedule regular telehealth check-ins: Virtual visits allowed her doctor to adjust her treatment plan without the need for frequent office visits.
  • Engage her family: Mrs. Johnson’s daughter, who lives in another state, could participate in virtual consultations, ensuring she was informed and involved in her mother’s care.

The Role of Healthcare Providers

  • Assess patient needs: Determine which digital tools would be most beneficial for each patient based on their unique needs and preferences.
  • Educate patients and caregivers: Offer resources and support to help them understand and use digital platforms effectively.
  • Stay informed: Keep up-to-date with the latest advancements in digital health to continuously improve patient care.

Summary and Suggestions

Digital platforms hold immense potential to transform communication in geriatric medicine. By embracing these tools, healthcare providers can overcome traditional barriers and deliver more effective, patient-centered care. Ready to learn more? Explore our other resources or schedule a demo to discover how our digital health solutions can enhance your geriatric practice.

Reynaldo Villar

Rey has worked in the health technology and digital health arena for nearly two decades, during which he has researched and explored technology and data issues affecting patients, providers and payers. An adjunct professor at UW-Stout, Rey is also a digital marketing expert, growth hacker, entrepreneur and speaker, specializing in growth marketing strategies.

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AI-Powered Pathways

Create and assign treatment-specific pathways for individual patients or frequent groups — that your patients can then follow on their mobile phone or PC.

360-Degree Views

Integrate and analyze patient data from EHRs, lab results, health apps, wearables, digital health gear and remote patient monitoring (RPM) medical devices.

Health Super App

Improve patient engagement and compliance with a patient-centered app that guides, educates and motivates your patients to achieve their health goals.

Better Health Outcomes

Leverage the power of automation and AI to provide your patients with continuous guidance, automated support and access to helpful health tools.

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